Last updated: . We keep a record of every change to this list, and earlier versions are available under Prior versions at the bottom of this page.
TeamEngine engage the third-party entities in the table below to perform limited activities in connection with the TeamEngine products provided as per your contract. The table shows what activity each entity performs and indicates if an entity is only relevant to a specific Service or Region.
| Subprocessors | Description | Applicable Cloud Products | Applicable for | Location of Processing |
|---|---|---|---|---|
| TellusTalk AB | SMS provider | OTP, send sms links, messages | All users | Sweden |
| Signicat AB | Norwegian, Danish and Finnish Electronic ID service provider. | Norwegian, Danish and Finnish e-signing of files | Nordic electronic ID users | EU/EES |
| Planhat AB | Communications provider | Customer service | All users | EU/EES |
| Board Intelligence Ltd | Company within the group | Support outside regular business hours | All users | UK |
| TeamEngine Software Ltd | Local support and business administration | Local support and business administration | UK based customers only | UK |
| TeamEngine (Mauritius) Ltd | Local support and business administration | Local support and business administration | Africa based customers only | Mauritius |
| TeamEngine GmbH | Local support and business administration | Local support and business administration | Germany based customers only | Germany |
Please see below for details of planned changes to our sub-processor list above:
Will become applicable from January 2027.
| Subprocessors | Description | Applicable Cloud Products | Applicable for | Location of Processing | Third-country transfer |
|---|---|---|---|---|---|
| Intercom R&D Unlimited Company (Ireland) | Service and support tool used for logging and tracking client service tickets | Customer service | All users | EU/EES | N/A |