About

Products

Free trial

Login

  • Password

  • Mobile BankID

Tell a friend about this page

You must provide a name.


You must provide an email address. You must provide a valid email address.


You must provide a name.


You must provide an email address. You must provide a valid email address.






Free TeamEngine 30-day trial

Sign up

You must provide a name.



You must provide an email address. You must provide a valid email address.

Your must provide a phone number.

Board Portal

You must provide the name of your portal.













Request a quote

You must provide a name.

You must provide an email address. You must provide a valid email address.



Your must provide a phone number.












Book a personal demonstration of TeamEngine

Complete the form and we will contact you as soon as possible.

You must provide a name.

You must provide an email address. You must provide a valid -mail address.



Your must provide a phone number.













Loader

Sent


Your Board Portal is created

You should have received an email with your login details.

Please check your spambox or junk email folder if you do not receive the email.


New password sent

You should now have recieved an email with your new password.

Please check your spambox or junk email folder if you do not receive the email.


Something went wrong


The username does not exist.

Make sure you typed the correct email address and please try again.


Support

TeamEngine help

For detailed information about features in TeamEngine.

To TeamEngine help


Support 24/7

For support issues send an email to support@teamengine.com
or call 0046 (0)8 723 80 90


Contact us

Email: info@teamengine.com

Stockholm: 0046 (0)8 723 80 90

New York: 001 646 568 53 44

London: 0044 (0)20 360 883 18



Check your computer

Does your computer have what is required?


 

FAQ

Password and login

"How do I change my password?"

Login to TeamEngine and click on My Settings. Click on Change password and enter your current password and then choose a new password.


"I have forgotten my password! What do I do?"

Click on the link Forgotten your password? under the login box here on the site and enter your email address. An email with a link to reset your password is sent to your email. Click on the link and enter a new password.


"Can I login to TeamEngine from our own website?"

Yes. You just need to add a login form to your website. Contact us at info@teamengine.com and we will send you the HTML code.


"May I change the email address that I use in TeamEngine?"

Yes. Login to TeamEngine, go to My Settings and click Change email address.



Settings in TeamEngine

"How do I change my contact information?"

Login to TeamEngine. Click on My Settings. A popup window with your information will appear. Change away!


"How do I invite new members?"

Press Members in the main menu in TeamEngine. Then select Action – Invite members. Enter the email addresses to those you wish to invite, one email adress per line and click Send Invitation.


"How do I edit my workspace?"

You need to be workspace manager to edit and redesign the workspace. In such cases you will see the option Admin under Workspace in the main menu. Here you may configure the left menu as well as edit, add or remove modules. To change colors and the banner on the workspace, click Action – Workspace settings and select the tab Layout.


 

Activate Mobile BankID in TeamEngine

To log in to TeamEngine with Mobile BankID you need to activate it for your TeamEngine account:


  1. Log in to TeamEngine with you username and password.

  2. When you have entered the portal, click on your name in the top right corner and choose My settings.

  3. In the first tab Contact information you will find Mobile BankID.

  4. Click on Activate BankID.

  5. Verify the password for your TeamEngine account by entering your personal number in the format yyyymmddxxxx.

  6. Click Activate.

  7. Open the app BankID where you have installed Mobile BankID.

  8. Enter your security code in the BankID app and select Identify or Sign.

  9. If you are a member of a portal with One Time Password enabled, you will receive a password to your mobile. Enter the password to activate Mobile BankID for TeamEngine.

  10. Mobile BankID is now activated. Click on Close to return to My Settings.



Other

"What requires to use TeamEngine?"

TeamEngine supports Windows, Mac, Ipad and Android tablets. Supported browsers for Windows machines are the two latest versions of Google Chrome, Mozilla Firefox version 43 or later, Internet Explorer 11, and Microsoft Edge. For Mac machines supported browsers are the two latest versions of Google Chrome, Mozilla Firefox version 43 or later, and Safari version 8 or later. TeamEngine supports Safari 8 for Ipad, and Google Chrome for Android tablets.


"Is there more help available?"

When using TeamEngine, you have access to help system and manuals. For help within TeamEngine, you may either click Help in the upper right corner of the main menu or select Help – Context help in a module to receive information about that particular module.

Click here to go to TeamEngine help


 

Strong security with TeamEngine

ISO 27000

TeamEngine is ISO 27000 compliant.

Access management

TeamEngine runs on IBM Domino with all the built-in security that it comes with. Each TeamEngine workplace is its own database where access to information is managed by roles and groups and may be controlled by workspace and by module. Access right are verified each time a user tries to access something in TeamEngine. Access rights are managed by the workspace manager.

All user activities such as login or changes in the workspace are logged and saved. This information may be made available to the you, the customer.

Password

Passwords in TeamEngine are set according to the IBM Domino security level 13 and are stored hashed and salted.

Two way authentication

Login to TeamEngine may also be supplemented with one time password via text message.

Encryption

All traffic to and from TeamEngine is encrypted with modern cryptography and we follow the latest recommendations of the security industry.

Database

Each TeamEngine workplace is its own database.

Data center

TeamEngine is hosted in Tier 3 classified data centers. Only authorized personnel from TeamEngine has access to the physical equipment.

The data centers are among other things equipped with advanced fire protection, patrolling security guards, locks, alarms, security cameras, automatic climate control and redundant power supply.

Hardware

TeamEngine operates and owns all its hardware. We use a sophisticated monitoring system to monitor both hardware and software in detail. This means we at any time will be notified of any unexpected incidents around the operations of TeamEngine. We also use redundant storage in both the production environment and the backup system to protect your valuable data against any hardware failure.

Security patching is automatic and if a restart is required it will occur night-time CET, and then under supervision.

Intrusion detection

We track, log and automatically turn off, systems or users if in case of suspected intrusion, such as brute force attacks. We also use IPS to monitor traffic to and from servers, and regularly conduct penetration tests in order to detect weaknesses in the systems, if any.

TeamEngine uses certified partners for secure deletion of data on any media that may contain customer data (including disc exchange).

Backup

All TeamEngine Workspaces data are backed up every day. Backups are stored encrypted at an other location than the production environment, for up to six months. To ensure the backups are working, we perform, “fire drills” where we restore the entire system from a backup. In this way we ensure backups are correct and that we are always prepared in an emergency.

Mobile devices

To protect information stored on mobile devices, smartphones or tablets encryption and remote wipe is available.

Confidentiality

All employees of TeamEngine are bound by confidentiality agreements.

Samsung KNOX

The TeamEngine app is tested and available for Samsung KNOX users.

More information

For more information please contact: info@teamengine.com



Address
TeamEngine Collaboration Software AB
Surbrunnsgatan 30, 113 48 Stockholm, Sweden
Email info@teamengine.com
Support
24/7 0046 (0)8 723 80 90
Sales
Stockholm 0046 (0)8 723 80 90 (Mon–Fri 8–17)
New York 001 646 568 53 44 (Mon–Fri 8 am–12 pm)
London 0044 (0)20 360 883 18 (Mon–Fri 8 am–5 pm)
TeamEngine uses cookies. Cookies make your experience better. Read more about cookies here.